GUEST POST: Middle Market Growth – Post-Transaction Integration: It’s All About the People

Jennifer was honored to speak at ACG’s April InterGrowth conference. On the panel “Managing Post-Transaction Integration: How to Achieve Cultural & Operational Success,” experts shared their experiences and advice for how to ensure M&A deals have positive outcomes.

The merging of two entities will undoubtedly ruffle some feathers, and human capital should be the focus of developing an effective post-transaction strategy. Yet Jennifer notes that the people of a merged entity are rarely the focus of post-transaction due diligence, and are more often an afterthought.

Trust, she said, is “critical to business success.” Yet it can dissipate virtually overnight following a merger because the majority of post-transaction integration planning is focused elsewhere. And in trust’s absence, an “us-versus-them” mentality can emerge that threatens to derail post-transaction success.

Read the full article here.

PODCAST: The Teller: Your Bank Merger is On Hold…Now What?

As part of The Teller’s continued content series on mergers and acquisitions in banking, Chris McGuire spoke with Jennifer on the added complication of what marketers should do when they find themselves in limbo as governmental restrictions keep their bank’s merger or acquisition from moving forward. Chris and Jennifer discuss typical M&A timelines, the “stages of grief” for employees, how to future proof your bank marketing career during an M&A and more. The full interview transcript can be found here.

PODCAST: Going Solo: Feeling Grief After Losing a Job

Feelings of grief are common when you lose a job. In this Going Solo episode with David Shriner-Cahn, Jennifer shares her strategies for overcoming the grief you feel when you lose your career identity.

  • Mourning the future that won’t be [04:44]
  • How to go from denial to acceptance [07:50]
  • Bargaining: stuck in the middle with yourself [10:34]
  • What makes the best credibility for a consultant [15:58]
  • The reason why a large percent of M&A fail [19:00]
  • How being on a quest can help you overcome grief [20:36]

Work Arts Interview

In this Work Arts interview, Brandon Curry and Jennifer J. Fondrevay discuss their individual experiences leading and advising organizations through mergers, acquisitions, and other significant transformations. Jennifer shares how calls for help have changed, including her perspective on lessons leaders have learned from leading through the pandemic that help us lead through transactions and transformations. Brandon and Jennifer also discuss how post-merger integration culture and team development work is different following nearly two years of hybrid and remote work.

PODCAST: WHY M&AS FAIL AND HOW TO FIX THIS

One of the primary reasons that a merger may fail is less about strategic, operational, or financial fit. Rather, it may be that the two companies’ embedded cultures cannot be easily aligned. Some issues may surface during the due diligence phase but identifying how the cultures are going to work together is paramount.

In this podcast with Andrea Petrone, Jennifer discusses:

  • The mutual benefits in employing humility, respect, and understanding.
  • Why there needs to be acceptance of the change occurring within the workforce.
  • How to retain critical talent in the workplace.
  • Why it is important to lead by example.

Read the full article about the interview here: Why M&As Fail and How to Fix This