GUEST POST: Middle Market Growth – Post-Transaction Integration: It’s All About the People

Jennifer was honored to speak at ACG’s April InterGrowth conference. On the panel “Managing Post-Transaction Integration: How to Achieve Cultural & Operational Success,” experts shared their experiences and advice for how to ensure M&A deals have positive outcomes.

The merging of two entities will undoubtedly ruffle some feathers, and human capital should be the focus of developing an effective post-transaction strategy. Yet Jennifer notes that the people of a merged entity are rarely the focus of post-transaction due diligence, and are more often an afterthought.

Trust, she said, is “critical to business success.” Yet it can dissipate virtually overnight following a merger because the majority of post-transaction integration planning is focused elsewhere. And in trust’s absence, an “us-versus-them” mentality can emerge that threatens to derail post-transaction success.

Read the full article here.